An IT Resource for overworked IT Professionals
You are the one who people turn to when their computers have problems or when they have simple questions. They turn to you because you are the computer professional, the person everyone relies on.
IT Professionals shoulder this responsibility well in most cases. However, there are times when an extra set of hands or another pair of eyes would be welcome.
Now you have somewhere to turn. KME Systems provides a complete range of as-needed IT services geared toward helping the overworked IT professional. Our team of skilled IT experts can help you with a simple roll-out or project and also be there to help when complicated IT challenges bog you down and user frustration rises because you can’t be everywhere at once.
How can KME Systems help you?
We provide the following services to help internal IT professionals:
- 24/7 help desk services – KME Systems can answer all your level-one user questions or issues at any time of the day or night.
- Monitoring and remote support – KME Systems can monitor all your workstations, servers and IT equipment through our remote monitoring and management technologies.
- Task Management – KME Systems has a fully functional ticketing system that allows users to log tickets directly into your service board, which reduces calls to your cell phone or internal help desk.
- Technical Help – Stuck on a problem? KME Systems has the technical resources available to help.
- Special Project Support – Have a huge rollout or server virtualization project scheduled and need technical resources to help? KME Systems can help you meet tight deadlines.
- Consulting – Just need a resource to speak with or bounce an idea off of? KME System can share our wealth of experience with some of the most complicated IT solutions out there.
Think of our team at KME Systems as your partner, here to help you when needed. Our services are here to make you the ubiquitous helper everyone desires.