Entries by KME Systems

How to Guarantee Your Small Business Backup Solutions Are Safe

In part 1 of our multipart series, we contemplated the potential weak points in small business backup solutions existing just outside of most of our awareness. Protecting data alone isn’t enough. You need to be just as vigilant when protecting your servers, PC hardware, PBXs/Telco/ISP systems, and even paper documentation. But beyond building awareness, what needs […]

Is Your Backup System Really Safe When Disaster Hits?

Are your data, processes, and critical IT functions truly protected?  Many of our prospects think that because they were running a backup system everything was okay.  But at most, they’re being sucked into a false sense of security by an untested life-preserver. In this multipart blog, we will be assessing the greatest vulnerabilities facing your […]

Ethics Suck.

How’s that for a blog headline?  Does it make you think we don’t care as a firm and can do whatever we want?  Well that’s not true, but it’s what new clients and team members think for a second when I make that statement initially.  What I really mean is business might initially appear to […]

Is Your IT Service Firm Upfront About Their Abilities?

When shopping for a shirt, most people laugh at a “one size fits all” label because they know it’s simply not true.  You’re guaranteed to get something that is more likely “one size annoys most”.  The same is true for the IT industry. Many IT firms loudly proclaim they can help you no matter what your […]

Should I Get An Onsite Phone System or Put It In the Cloud?

The answer may be yes! KME Systems has been deploying IP onsite based phone systems since 1998 and Cloud based systems since 2010.   There are plenty of great articles outlining the benefits of Cloud and onsite, but let’s concentrate on how a hybrid solution may be the most effective use of both technologies.

Do You Know The Values Of Your IT Provider?

Understanding corporate values both internally and externally are critical items to success. I felt that reflecting on this topic for a few minutes was genuinely worthwhile.   At KME we do our best to work with clients that are like-minded as it creates the best chance for mutual success.

Why a Lone IT Guy Can’t Touch an MSP’s Documentation Processes

What separates an MSP from a single IT person? Apparently, way more than we can include in one blog. Last week, we discussed the disadvantage facing businesses that leave their IT performance up to one unassisted IT guy. Technical resolutions take longer to complete and quality is far more erratic. Overall, service is unpredictable. And […]