Great Outcome Process

Our GUARANTEE: The job isn’t done until you say it’s great!

Step
1

KME Distinction

We value people and relationships. We believe in having a strategic partnership to enhance your success through technology. We are far from being technical janitors. We always have your best interest in mind.

Discovery

Together we will conduct a technical analysis of your business technology to determine how we can help. With clear objectives and a defined budget we will lay the groundwork for an effective infrastructure to accurately address your needs.

Step
2

Step
3

Let’s Talk

We’ll sit down with you and have a conversation about your needs, goals, pain points, and anything else you’d like to bring to the table. Once we have a better understanding of your business, we can come up with an IT strategy that delivers results.

We Create a Plan

We believe that technology should align with all aspects of your business. That’s why we examine your current IT infrastructure to detect any issues or areas in need of improvement, and then develop a strategic IT plan that supports your business objectives.

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4

Step
5

We Get to Work

Not only do we seamlessly install, update, and configure custom solutions for your business, we also take the time to teach you how the technology works. With less technology frustrations and distractions getting in the way, you are free to focus on your core business.

Worry Free Care

Your network security is only as strong as its weakest link. To keep your business-critical data safe from viruses, malware, cyber criminals, ransomware, and other emerging threats, we equip your systems with the most up-to-date and effective security software. We continually improve your IT while striving for perfection. Our professional IT experts give consistent IT guidance and business process improvement.

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6

Step
7

Continuing Great Outcomes

You may have technology questions and concerns along the way, but don’t sweat it. With our ongoing 24/7 support and maintenance, you’ll experience less tech headaches and more uptime. We keep the relationship thriving by conducting periodic business reviews.