You hate to see it happen. Sometimes, you just outgrow someone.
It happens to people, and it can certainly happen to businesses. Take your managed IT service provider, for example. Why would you want to partner with an MSP that doesn’t take care of themselves?
If they’re not maturing and growing for themselves, what makes you think they can really help you?
Here at KME, it’s critical to always be improving and learning as a team and a business. Not just for us, mind you – it’s all for our clients.
New technology, security threats and changing client needs all pose important challenges for us to deal with. It’s our duty to improve and seek out how we can become better partners by leveraging strategic partnerships.
That’s why, years ago, we decided to get involved with Ingram Micro and their TrustXAlliance program.
Finding the real meaning of “partnership”
Before you read any further, ask yourself this:
Why should a client care about their MSP being part of a premier peer group to improve their business?
Because your MSP absolutely needs to stay up to date on technology, security, overall business processes – all while having a healthy financial and operational relationship with their business partners.
So if they’re not taking care of their business… how can they take care of your business?
We chose Ingram because it’s not only the largest IT distribution firm worldwide with the most varied manufacturers, but also most capable for cloud, IoT, security and smart manufacturers to learn from.
It gives us the knowledge we need to pass on to our partners that comes from the best of the best.
Want to learn more about Ingram Micro’s program? Check it out here.
And, by working together, we learn from this powerful ecosystem to deploy solutions worldwide for our clients, helping them achieve their goals. And, as it turns out, it works out pretty well.
In the end, it’s not about whoever can do the best job by themselves.
It’s not a competition to see who’s got the most killer capabilities in their own right.
It’s about building a sustainable ecosystem of solutions and partners that can best support the client.
And the best way to do that?
Partner with those that ARE the best to get stronger, together.
We talk the talk: 6 reasons why great MSPs partner with other great MSPs
What makes an exceptional MSP?
This isn’t change brought about for no reason.
It’s making sure we can deliver on our promise to give a damn for your business, your people, and your clients.
In other words, our partnering doesn’t stop with Ingram, technology manufacturers, and other MSPs.
We’ve developed strong relationships with commercial real estate, insurance, legal, forensics, public relations, construction, physical security, ISP’s, financial, manufacturing, marketing, and other specialties.
It’s not just selling solutions from a vendor and passing the savings down to the client.
An exceptional MSP takes their relationships, solutions, experience, and more and brings it to the table to actually make you a better business.
So how do you find out if you’re working with an exceptional MSP?
Ask your MSP what their ecosystem looks like. Then, ask them how they learn and improve so they better support you.
An MSP must help you increase your revenue, lower your costs, and mitigate your risks. You’ve got a lot riding on your IT partnership.
Good enough just isn’t going to cut it.
We also walk the walk: We’ve been nominated for excellence in entrepreneurship.