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Unified Communications: What It Is and Why You Want It

Unified communications is a real thing. It’s not just jargon. And it represents a legitimately helpful approach to managing every aspect of your company’s interaction, both internal and external. Today, we’re going to explain what it is and why you want it.
Two men looking at phone

Everything unified communications includes besides your phone system

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Unified communications can deliver so much for your small business. The ideal arrangement is often a mix of tools that make for the best possible internal communication across multiple platforms. It’s a lot more than just your phone system—though your phone system is definitely a part of it.
man on his phone

How unified communications can transform your business

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Unified communications is more than a phone system. It’s a new approach to business communications. We’re talking about voice services, instant messaging, mobile communications, video conferencing, desktop sharing and data sharing. Here’s how those options can transform your business.
man working remotely

The 9 best options for making your SMB communication better than ever

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While technology has drastically changed the way business is done, the value of effective SMB communication hasn't changed. Or, said another way, you can’t get things done if you can’t communicate. To help you pick the right tools for your business, you need to understand your options.
Group of coworkers video chatting

The SMB unified communications handbook for better communication

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The key to your company's success is its ability to communicate. Unfortunately, many companies struggle with disconnected communication. Unified communications combines all of your communication methods into a single experience across multiple platforms for easier and more effective communication.
remote worker

How to manage remote employees without turning into a micromanager

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Managing remote employees can be a bit more complicated than in-person staff. But distance doesn't have to be a barrier. The key is for managers to create structure for remote employees and maintain it over time. Read on to get the most productivity from your remote employees without micromanaging.

The coolest phone system options you're not using

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VoIP gives you ways to lower your costs while taking advantage of flexible features that make your business more efficient. Unfortunately, a lot of businesses never get beyond the basic features offered by VoIP, so they never discover the benefits VoIP advanced features.
Hands holding clouds

5 of the best instant messaging apps for SMBs

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Whether it's for clients, employees or project collaboration, small business owners need an instant messaging app that’s dependable and affordable. Here are five of the top instant message apps for your business. All are user-friendly and packed with options.
Unified Communications

How unified communications improves efficiency, collaboration, productivity and employee satisfaction

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Managing your team's collaboration and customer engagement efforts can be challenging without the right tools. Unified communications gives your company the ability to communicate effectively while maintaining maximum productivity. Improve team collaboration and employee satisfaction all at once.
Communication Costs

The Do’s and Don’ts of Cutting Communication Costs

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If you do a quick Google search for ways to trim SMB communication costs, you’ll find plenty of articles. But that’s part of the problem. An alarming number of them suggest cost-cutting strategies that are just plain stupid. There’s no magic bullet, but our tips will make a difference in your bottom line without slowing you down.