If you’re like most companies, chances are you and your staff have been working remotely during the coronavirus (COVID-19) pandemic. Normal operations have been suspended, many employees have been using their own devices to access company files, and even when offices reopen, things will look a little different.
With that in mind, here’s how to prepare for post-lockdown office working, and some information on how managed IT support providers can help you transition without a glitch.
Develop a plan
The first thing you’ll need is a plan to restart operations. There are two goals to bear in mind here. You must:
- Consider how to reopen the office with minimal downtime.
- Figure out how to keep staff safe during the process.
The best idea is to put a team together and develop a strategy for reopening the office as soon as possible. Implement a phased return, and assign someone to evaluate and address issues as they arise.
Don’t worry, though — if you’re still unsure how to get started, contact a managed IT support specialist and they’ll put you on the right track.
Reassess your technology needs
It’s likely that some tech changes will be necessary to support the integration of remote working with office infrastructure. Decide what technology can stay, and what services you can terminate. Explore how to repurpose equipment issued to staff for home working purposes.
Start thinking about cybersecurity now
Studies show that cyber attacks can cost SMB’s dearly. To keep your business data and infrastructure safe, check:
- The adequacy of your network monitoring
- If you need to update your antivirus and anti-malware software
- If any new software is required
- Whether you’re meeting your compliance requirements
Managed IT support providers can handle all your cyber security concerns if you need help.
Prepare your employees
An alarming 90% of security breaches are caused by human error. The best way to reduce your risk of employees making a costly mistake is to offer procedural and cybersecurity refreshers for all staff upon their return. Ensure all personnel understands any changes you’re making to the working environment.
And, remember, a managed IT support provider can offer hints and tips and support your staff through the transition, if necessary.
Make the office safe
Firstly, it’s crucial that staff exercise social distancing, so think about the office layout and how to keep your employees safe while they’re at work. Secondly, set up a procedure for disinfecting portable devices when they’re returned to the office.
Consult with a managed IT specialist
We get it — reopening the office after lockdown is a major task. To ensure that your office runs smoothly once you open your doors again, consider partnering with a managed IT support provider. A managed services provider can offer you personalized support to reduce the risk of downtime while you restart your systems and get everything moving.
A new beginning for your business
Returning to the office after the COVID-19 pandemic doesn’t have to be stressful. Instead, think of it as an opportunity to expand your business and take it in an exciting new direction — starting with IT. For more information on managed IT, and to explore the benefits of investing in managed IT support after the COVID-19 lockdown, contact us today.