Near the end of the 20th century, businesses were moving at breakneck speeds to integrate technology in the workplace. With that came huge learning curves and a sometimes rough adoption period. Now, just 18 years later, businesses who don’t use technology break from the norm.
Even the most basic work often relies on IT solutions.
In fact, it’s projected that this year 44% of companies will increase their IT budgets, while 43% will continue to spend at the same level. Do the math. Very few companies plan to spend less.
And that makes sense. It’s important to evolve as technology advances. That’s the only way to remain competitive. And since IT touches nearly everything we do, when your network goes down, your company suffers.
As an experienced Managed IT Services Provider (MSP), KME’s goal is to unleash your business’s potential. We do that by first understanding your specific technological needs and then providing innovative network solutions.
We aren’t just out to sell you the latest advances. We’re sincerely devoted to helping you be as successful as you can possibly be. That’s why we take a strategic, proactive approach. We want to ensure your company experiences minimal downtime.
The Liberating Power of Managed IT Services
Your employees are central to your productivity—and they rely on your network. That’s why a network failure typically has a snowball effect.
Every minute your network is down is time your staff can’t work. Even if it’s just one employee’s computer, that means they can’t complete their tasks, which in turn slows down others. Or what if your wireless router goes offline? Every device that doesn’t connect via landline goes offline, too. That can kill productivity.
From the most menial daily tasks to large-scale projects, technology failure creates a number of significant roadblocks. The cost of these barriers depends on one critical factor—the amount of time it takes to get your systems back online.
And just one hour of downtime can cost small businesses up to $8,600.
Keeping You Online
At KME, everything we do starts with consultation. We only take action after we understand what you do, how you do it, and why you do it. After all, how could we possible address your company’s needs if we don’t understand how you work, first?
Once we understand the way you work, we’ll turn our attention to your network. Our goal is to free you from the hassles of IT maintenance by providing you with the right technology and the very best possible support.
There’s no one-size-fits-all solution for any of our clients. We provide a custom solution set to everyone we work with. That said, some of our core managed IT services include:
- 24/7 network administration – providing fixes, even after hours
- Direct software support – so you don’t have to go through third-party helplines
- Proactive monitoring – to stop IT issues before they slow you down
- Cybersecurity – to make sure unwanted users don’t get in
Weighing Unlimited Services vs. Unlimited Costs
Think of managed IT services as an insurance policy, but better.
Most insurance companies provide assistance after a loss, but something has to go wrong before they’ll help you out. And, of course, then your rates go up.
Unlike an insurance provider, we’ll stay in touch with you. In fact, you’ll hear from us frequently. We’ll handle your network update and check in with you regularly to see if your technology is still meeting your needs. We’ll also train you and your staff on how to avoid problems in the first place.
Even when things go terribly wrong, we are there at no additional charge because our managed IT services come with a monthly flat rate, not a per-hour charge. This means even your technology’s worst month won’t break the bank.
The only real alternative to unlimited, proactive support is limited, reactive support – with unlimited costs.
Depending on how intricate your system is and how dependent you are on technology, per-project IT work can quickly add up. A typical IT technician might charge as much as hundreds of dollars per hour.
So the question isn’t whether or not a technician can provide a fix. The real question is how long can you afford to have your systems down . . . and how much are you willing to spend on the spur of the moment when you need help?
If you’re unprepared, the costs can add up quickly.
Let KME Systems Help Power Your Business
At KME Systems, our goal is to partner with your company to empower you. We do more than the average managed IT services provider for one very simple reason.
Because we give a damn.
Give us a call when you’re ready for proactive managed IT services. Let’s unleash your business’s potential together.