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Frequently Asked Questions

Get quick answers to common questions about KME's IT services.

Cloud & Communications

KME doesn’t just move your business to the cloud — we tailor the entire setup to fit your company’s needs. We design secure, high-performing cloud systems that integrate smoothly with your existing operations, making day-to-day tasks easier. This way, your business stays efficient and scalable, ready to grow and adapt for the long haul.

We manage the entire migration for you, so you can keep working as usual. Our team securely transfers your critical data to the cloud, sets up your applications in the new environment, and configures your system so they work smoothly right away. 

The result? A hassle-free, low-disruption transition that doesn’t compromise your productivity.

Keeping your data safe is our top priority. Think of it like this: we create a secure, digital vault for your business information. We use strong digital locks (encryption), control who has the keys (access controls), and have security guards watching it 24/7 (continuous monitoring). Even when your team works from different locations, we secure each connection so your data remains protected.

Cloud computing enables your business to use software, store files, and run programs online, without needing to buy and maintain big, expensive computer equipment in your office. In a way, you’re renting space and tools in the cloud instead of owning them, so you can access them on demand. 

With our cloud computing in Orange County, Riverside County, and throughout Southern California, your business gets exactly what it needs, when it needs it, and you can easily grow or shrink services as your business changes.

Cybersecurity

Our cybersecurity plans are tailored to your business, so you don’t pay for things you don’t need. Pricing depends on your company’s size and what you want to achieve. Book a discovery meeting with us to get your personalized quote.

Your team is your best defense if they know what to do. We offer hands-on cybersecurity training that teaches your staff how to recognize potentially harmful emails, develop safe internet habits, and protect your data from common online dangers.

We maintain network security in Orange County, Riverside County, and throughout Southern California by constantly watching your system, regularly checking for any weak spots, and using powerful security measures to protect you from online threats. Plus, real-time alerts and routine updates allow our team to take immediate action should potential threats arise, preventing disruptions and keeping your business secure without you having to worry about it.

Not at all. Any business, big or small, can be a target for cyberattacks. We’ll build cybersecurity solutions that fit your needs, size, and budget so you get top-level protection without the high cost.

IT Consulting

Our cybersecurity plans are tailored to your business, so you don’t pay for things you don’t need. Pricing depends on your company’s size and what you want to achieve. Book a discovery meeting with us to get your personalized quote.

Your team is your best defense if they know what to do. We offer hands-on cybersecurity training that teaches your staff how to recognize potentially harmful emails, develop safe internet habits, and protect your data from common online dangers.

We maintain network security in Orange County, Riverside County, and throughout Southern California by constantly watching your system, regularly checking for any weak spots, and using powerful security measures to protect you from online threats. Plus, real-time alerts and routine updates allow our team to take immediate action should potential threats arise, preventing disruptions and keeping your business secure without you having to worry about it.

Not at all. Any business, big or small, can be a target for cyberattacks. We’ll build cybersecurity solutions that fit your needs, size, and budget so you get top-level protection without the high cost.

Managed IT Services

We go beyond quick fixes. By anticipating problems, strengthening security, and providing reliable systems 24/7, we deliver managed IT across Orange County and Riverside County that sets your business up for success.

While many know and trust us as a managed IT service provider in Orange County, our support extends throughout Southern California, particularly in Riverside and the Inland Empire. You get the personal attention of a local team combined with the resources of a larger provider.

Costs vary depending on your business needs, but our pricing is always predictable and transparent. With KME, you get clear monthly rates instead of surprise expenses. Book a discovery meeting to receive a customized quote.

Our managed IT services cover everything from proactive monitoring and help desk support to cybersecurity, backups, and technology planning.

You get full coverage that keeps your systems reliable, your data secure, and your team productive.

Accounting

KME keeps your client information safe by putting strong protections in place, checking your systems regularly for problems, and making sure only the right people can access sensitive files. We also stay on top of all the rules your firm needs to follow, and we’re always monitoring your systems so you don’t have to worry about security or compliance.

KME’s IT support for CPAs includes managed IT services, cybersecurity, compliance management, data backup, cloud solutions, and dedicated help desk support. We monitor continuously, protect financial data, and keep your systems running reliably and securely.

Yes! We know your software since we support firms that use CCH Axcess, Thomson Reuters Ultratax, Lacerte, QuickBooks, and more.

KME sets up and manages your technology, so your systems run reliably and problems get fixed quickly. This helps your team focus on serving clients and growing your firm instead of technology headaches.

CPA IT support is IT assistance designed specifically for accounting firms. It keeps your systems secure, protects sensitive financial data, and makes sure everything keeps running, especially during busy times like tax season. KME’s support helps prevent problems before they happen, keeps your workflows moving smoothly, and lets your team stay productive.

Construction

KME’s IT solutions for the construction industry streamline communication between job sites and offices. With cloud-based tools, real-time data sharing, and application support for programs like Bluebeam, Plexxis, and AutoCAD, your team can make faster decisions, reduce downtime, and stay on budget.

Construction firms store valuable blueprints, financials, and client details that attract cyberthreats. KME’s IT services for construction companies provide advanced security measures, including firewalls, encryption, and continuous monitoring to safeguard your information and ensure compliance across Orange County, Riverside County, and throughout Southern California.

Construction projects depend on fast, reliable communication between the field and the office. KME’s IT services for construction give your teams secure mobile access to files, drawings, and project data from any location. Field workers can upload progress updates, access blueprints, and stay connected without delays, keeping projects moving on schedule.

Cloud solutions make it easy for contractors, architects, and project managers to work together in real time. With KME’s cloud computing solutions for the construction industry, everyone has access to the same up-to-date plans and documents, reducing miscommunication and rework. You’ll save time, improve coordination, and keep every project phase aligned from start to finish.

Manufacturing

KME’s manufacturer IT support safeguards your sensitive production data, designs, and supplier information with enterprise-grade cybersecurity. We use firewalls, encryption, and 24/7 threat monitoring to protect manufacturers across Orange County, Riverside County, and throughout Southern California from breaches and data loss.

Yes. Our IT support services for the manufacturing industry streamline your network, ERP, and production systems to eliminate slowdowns and manual errors. With optimized workflows and reliable connectivity, your operations stay efficient and productive from the factory floor to the front office.

KME’s manufacturer IT support helps businesses across Orange County, Riverside County, and Southern California meet strict industry standards such as ITAR, CMMC, and ISO. We implement cybersecurity controls, perform regular audits, and maintain detailed documentation to keep your operations secure, compliant, and audit-ready at all times.

Absolutely. KME designs scalable manufacturer IT support that grows with your operations. Whether you’re expanding into new facilities, adding equipment, or onboarding new users, we deliver flexible IT systems that scale easily without costly overhauls or downtime.

Healthcare

KME’s healthcare IT consulting for Orange County and Riverside County businesses aligns your technology with your business goals. We optimize systems for HIPAA compliance, data security, and operational efficiency, helping your practice grow and run smoothly, every single day.

Absolutely. Our dental office IT support streamlines EMR/EHR systems, automates administrative tasks, and improves data sharing. This results in less wasted time, fewer errors, and a smoother patient experience.

Yes. From solo clinics to large healthcare and dental facilities across Orange County, Riverside County, and throughout Southern California, KME delivers the same expert attention and reliable support.

KME’s dental and healthcare IT services are designed to meet HIPAA’s strict technical standards. We assess your systems, close security gaps, and use encryption, access controls, and data backups to keep patient information protected and compliant at all times.

Nonprofit

Yes. KME’s nonprofit managed IT support works with your existing tools, including donor management systems, fundraising platforms, and volunteer coordination software. We integrate your systems properly and keep them running smoothly so IT supports your work instead of disrupting it.

KME’s IT support for nonprofit organizations across Orange County, Riverside County, and throughout Southern California includes comprehensive data protection and continuous monitoring to keep donor and volunteer information secure. We conduct regular system assessments, implement strong security measures, and catch potential problems before they put sensitive data at risk.

KME’s nonprofit IT services provide predictable monthly pricing so you always know your costs. We help you plan IT spending wisely, eliminate wasteful expenses, and ensure every dollar supports your mission instead of surprise repairs or emergency fixes.

Cloud Services Irvine, CA

Cloud services allow you to store and access your data and applications over the internet instead of on a physical server in your office. This provides greater flexibility for remote work, enhances security, and often reduces costs by eliminating the need to purchase and maintain expensive hardware.

Public cloud resources are computing services offered by third-party providers over the internet, including servers, storage, and applications. These resources are shared among multiple users, providing a cost-effective solution that scales with your business needs.

Cloud services eliminate significant upfront investments in hardware and infrastructure. You pay only for the resources you use with predictable monthly costs, avoiding surprise maintenance expenses and hardware replacements.

We employ advanced security protocols, including encryption, access controls, and continuous threat monitoring. We design and configure your cloud environment to safeguard your data while ensuring full compliance with industry standards.

IT Consulting Irvine, CA

Yes. Our process starts with a thorough analysis of your current systems and business needs. We develop a detailed migration plan designed to minimize disruption, handle the entire process from planning to execution, and provide post-migration support for a smooth transition.

For many Irvine businesses, the cloud reduces capital expenses on hardware and lowers ongoing maintenance costs. It shifts IT spending from large, unpredictable expenses to predictable monthly operating costs, allowing for better budget management and scalability.

It begins with a discovery session to understand your business goals and challenges. We conduct a thorough assessment of your current IT environment and deliver a clear, actionable roadmap with specific recommendations, timelines, and budget considerations.

Our recommendations are never one-size-fits-all. We take time to understand your specific operations, budget, and long-term vision. Our goal is to provide objective advice that aligns technology directly with your business goals, ensuring every recommendation serves a clear purpose.

IT Managed Services Irvine, CA

Managed IT services mean we act as your complete, outsourced IT department for a flat monthly fee. We proactively monitor, manage, and maintain your entire technology infrastructure to prevent problems before they can disrupt your business.

Break/fix IT support takes a reactive approach, where providers only get involved when something goes wrong. In contrast, managed IT services are proactive. Our focus is on keeping your systems running seamlessly through continuous monitoring and maintenance that prevents issues before they arise.

Our managed IT services include 24/7 network monitoring, help desk support, cybersecurity protection, data backup, and proactive maintenance. You get comprehensive IT management for a fixed monthly cost, eliminating surprise repair bills and simplifying budgeting.

When you call, we answer right away, so critical issues are addressed immediately and your team can get back to work as soon as possible.

Anaheim, CA

We provide IT consulting services to businesses across various industries in Anaheim and the broader Orange County area, including small startups, medium-sized businesses, and large enterprises.

IT consulting is primarily strategic and project-based. It focuses on providing expert advice to help you solve specific business challenges, develop technology roadmaps, and make informed investment decisions. Managed IT services, on the other hand, involve the day-to-day, ongoing management and support of your IT infrastructure to keep it running smoothly.

Our process begins with a thorough assessment to understand your current technology, workflows, and business goals. From there, we develop a strategic roadmap with clear recommendations. We then guide you through the implementation, ensuring the solutions align with the needs of your Anaheim business and deliver the results you expect.

Our IT consulting for Anaheim businesses helps you save money by preventing costly mistakes, such as investing in the wrong technology. We also identify inefficiencies in your current systems to improve productivity and reduce waste. By optimizing your IT strategy and strengthening security, we help you avoid the significant financial impact of downtime and data breaches.

Costa Mesa, CA

Managed IT services provide comprehensive, proactive IT support for a flat monthly fee. Instead of waiting for your technology to break before we fix it, we monitor and maintain your systems 24/7. This includes help desk support, security, data backup, and network management to prevent problems before they can affect your business.

Break/fix support is reactive — you call (and pay) only when something is already broken. Our managed IT services are proactive. We are incentivized to keep your systems running smoothly to prevent downtime. Doing so aligns our goals with yours and provides you with predictable, flat-rate billing.

Our monthly fee for Costa Mesa clients is all-inclusive. It covers 24/7 system monitoring, responsive help desk support for your team, advanced cybersecurity protection, and secure data backup and recovery. Such an approach eliminates surprise repair bills and makes your IT costs predictable.

Yes. While we can resolve the vast majority of IT issues remotely, we understand that some problems require a hands-on visit. Our local presence means we can dispatch our technicians to your Costa Mesa office quickly when on-site support is needed.