Office 365 Support: Coaching Your Business Through the Cloud

When you think of successful sports teams, chances are that the first thing that comes to mind is the performance of the players. Every NFL fan remembers Eli Manning’s amazing 3rd-down pass to David Tyree during Super Bowl XLII, ensuring the New York Giants a win. Or Tom Brady’s famous 65-yard touchdown pass to Randy Moss against the New York Giants, allowing the New England Patriots to maintain their undefeated record in the 2007 season.

But what about their coaches? The individuals behind their team’s strategy, practice regimen, and training? A team’s coach is equally important to their success as a high-performance organization. A coach acts as their team’s lead trainer, chief strategy officer, and mentor. They’re responsible for bringing the team together, building players’ confidence, and helping bring out the best in their athletes – all with the goal of winning games every week.

Without a coach, any team would find it a heck of a lot harder to come together and create the right results to meet the goals of the owners, managers, players, and fans. Similarly, without Office 365 support, your team will likely find it challenging to integrate this robust solution into your business.

To illustrate this point, we put together a list of the three biggest benefits of having Microsoft Office 365 support to coach you toward a winning workplace.

Migration Assistance

Once your company decides to use Microsoft Office 365, the transition process begins. While the solution’s efficiency, security, and reliability make it worthwhile, adoption isn’t something that happens overnight. There’s data to move to the cloud, server coordination, mailbox migration, software installation, employee training and more that needs to happen.

Handling these things on your own can potentially lead to downtime and data loss if you are unfamiliar with the process or even if things don’t go according to plan. That’s why it’s best to leave the migration process to the experts. Your Office 365 support team will help your company roll out the solution smoothly in a way that doesn’t disrupt its business flow.

Training & Guidance

Office 365 is currently the most used collaborative platform on the market with more than 60 million people using some form of commercial subscription. That’s not surprising, considering how many advantages there are to using the cloud-based solution. However, if you don’t know how to do so correctly, you’ll be missing out on many of its biggest benefits.  

Just as coaches develop specific strategies and drill their teams on different plays, your support team will train your employees how to most efficiently use Office 365. Given that it’s a robust solution, there are many different applications and functionalities your team should know in order to maximize your investment in the program. An MSP well-versed in the solution will be able to instruct your employees on best practices, application in your environment, and any other questions they have about the suite and its features.

24/7 Office 365 Support

Downtime is expensive. When software isn’t working correctly, employees aren’t achieving their productivity potential or focusing on their key strengths, which costs your company time and money. Partnering with an MSP that supports Microsoft Office 365 means that, no matter what the day or time, your team has access to experts that are ready to tackle application-related issues.

They’ll act as your team’s mentor and work to resolve any problems that arise so your employees can get back to completing projects instead of playing out of position and losing critical time to move the ball forward. Plus, they’re always available for questions, no matter how complex.

Moving Forward  

Think of Microsoft Office 365 support as a coach for your team. They’ll guide your employees through transitioning over to the cloud, train your staff how to use the service, and be there to assist you 24/7. If you have any questions about getting set up with Office 365 or how it works, give us a shout. We’re here to help your company win business and successfully adopt this game-changing solution.