Blog - KME Systems

Avoiding Help Desk Hell

You’ve almost certainly had at least one bad help desk experience. Maybe many of them. Whatever the size of your organization, technical issues require technical help. That’s why help desks exist. The idea of getting a quick, accurate answer over the phone in just a few minutes time sounds a little bit like magic. Here’s how to make that happen.

The Complete Guide to Business IT Support

You have four legitimately good options for IT support. The best option for your business will depend on several things. So let’s take an unbiased look at each possible approach. By the end of this whitepaper, you’ll know which IT support strategy is the best fit for your business.

Your Superhero Suit, Part 1

At KME Systems, we envision our role as a managed services provider a little differently. We’re not the ones jumping tall buildings in a single bound. That’s you. You’re the hero of your story. Our IT support is like your superhero suit. It protects, enables, enhances and equips as you pursue your goals.

Tech Trends That Will Transform the Way You Work in 2018

We saw some pretty big tech trends in 2017, like the rise of the Internet of Things, machine learning, and cloud computing. Those advances even made it into the mainstream business world. And robots haven’t

11 Small Ways Office 365 Boosts Productivity, Big Time

There are a variety of Office 365 features that allow for increased collaboration. We’ve put together a list of 11 ways the program helps you save resources and boost productivity in your business.

Switchvox Training – Better Than Watching a Hollywood Superhero Movie!

The ultimate goal is to get the most value from your Switchvox. That’s your goal because it makes you more efficient, more effective and more profitable. It’s our goal because we really do give a damn about your investment.

Office 365 Support: Coaching Your Business Through the Cloud

Without a coach, teams would find it a heck of a lot harder to come together and win games. Similarly, without Office 365 support, your team will likely find it challenging to integrate the solution into your business game plan.

7 Office 365 Protips You’ll Actually Use

Even if you use Office 365 every day, you may not know everything that makes it special. There are productivity tricks in Office 365 that can give you back hours of time, making your workday smoother, easier and less chaotic. Here are some of our favorites.

Put Regulatory Compliance on Your Radar

Regulatory compliance is not something to brush off. To avoid future headaches, start getting your contingency plan in place today.

What It Takes to Stay on Top of HIPAA Compliance

A single HIPAA violation can cost your company as little as $100 or as much as $1.5 million. But there are things you can do, even on a limited budget, to keep your organization compliant. If HIPAA regulations apply to your business, consider this your crash course in compliance.

Score a Touchdown with a Compliance Risk Assessment

Hire an IT consultant who is familiar with compliance. They will provide your company with a compliance risk assessment that details everything you need to remedy in order to achieve compliance.

9 Reasons You Need a Business Continuity Plan

There are two kinds of challenges to doing business. There’s the normal day-to-day stuff. And then there’s the unexpected. The things you can’t see coming until they hit you square in the face. When it comes to the second kind, having a business continuity plan makes all the difference.

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