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Parkview Health System, Inc., a nonprofit health care system that serves residents in northeast Indiana and northwest Ohio, must pay $800,000 for HIPAA noncompliance. Parkview OCR (Office for Civil Rights) received a complaint from a retiring physician reporting that
Nobody likes to pay for a service only to be told they owe extra. Hidden fees are not only aggravating, but they’re also dishonest. Here are five ways to avoid paying more than the original agreement.
KME Systems, an all-inclusive managed IT services provider for businesses located in Orange County and Las Vegas, has yet again been awarded the Pinnacle Circle of Excellence Award by Digium, Inc. for their performance as an outstanding technology deployment company.
Why is local support important? Because technology breaks. And when stuff physically breaks, there’s a chance you’ll need someone onsite for the fix. These days, much of the value a good MSP provides for your business is leveraged through remote
As a MSP, we’re all too familiar with frantic calls from prospects whose hardware have been infected with Ransomware. You can hear the panic in their voices as they ask for immediate help. Though they want us to rush in
Sounds crazy, right? Almost all our clients have a hard time believing that statement the first time they hear it. Since they have trusted all of their critical IT applications to the Cloud, they believe cloud data protection is just
Ever wonder where we IT folks get our secret cyber security news? Oh, it’s nowhere special. We just all meet up every couple weeks at Area51 and get our briefings straight from the men in black and their lizard people
There is no way to improve your company’s efficiency unless you truly understand your own internal processes. Peter Drucker, acclaimed management consultant and author, said it very well: “What gets measured gets improved.” Without a full diagnosis and documentation of
Reviews can be intimidating. People often avoid them in the hopes of not having to tackle touchy subjects or some underlying concern. Though it might be tempting to avoid your discomfort, KME feels that a responsible IT service provider doesn’t
Technical support is more than firefighting. A managed service provider can react fast, but there’s still a chance that you will get burned before the fix is completed. That’s why we always promote proactive technical support. It’s part of the
Are you getting what you’re owed from your MSP? Good managed service providers work to deliver proactive support, but we can’t fix what’s not on our radar. That means, your team needs to fire up the Bat Signal when problems
Last week the U.S. government charged five Chinese military officials with spying on U.S. companies in order to steal vital trade secrets. The Chinese cyber thieves targeted some of the largest American makers of nuclear and solar technology, stealing confidential
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