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Dive deeper into the tech-driven business landscape. KME’s resource library offers guides, white papers, and more to empower your business decisions.

How to Find the Right Service Provider for Your Medical Device Company

No matter what anyone tells you, IT support is not all the same. A good technology service provider openly admits that. Each industry faces its own dilemmas that require more than just passing familiarity. Though

How to Guarantee Your Small Business Backup Solutions Are Safe

In part 1 of our multipart series, we contemplated the potential weak points in small business backup solutions existing just outside of most of our awareness. Protecting data alone isn’t enough. You need to be just

Is Your Backup System Really Safe When Disaster Hits?

Are your data, processes, and critical IT functions truly protected? Many of our prospects think that because they were running a backup system everything was okay. But at most, they’re being sucked into a false

Ethics Suck.

How’s that for a blog headline? Does it make you think we don’t care as a firm and can do whatever we want? Well that’s not true, but it’s what new clients and team members

What Tools Does Your MSP Use to Improve Their Processes (And Why That Matters)

Managed IT services are just like any other endeavor: you need the right tools to do your job efficiently and effectively. There are many software and process tools available to a MSP and it’s important

Is Your IT Service Firm Upfront About Their Abilities?

When shopping for a shirt, most people laugh at a “one size fits all” label because they know it’s simply not true. You’re guaranteed to get something that is more likely “one size annoys most”. The

Should I Get An Onsite Phone System or Put It In the Cloud?

The answer may be yes! KME Systems has been deploying IP onsite based phone systems since 1998 and Cloud based systems since 2010. There are plenty of great articles outlining the benefits of Cloud and

Do You Know The Values Of Your IT Provider?

Understanding corporate values both internally and externally are critical items to success. I felt that reflecting on this topic for a few minutes was genuinely worthwhile. At KME we do our best to work with clients

Why a Lone IT Guy Can’t Touch an MSP’s Documentation Processes

What separates an MSP from a single IT person? Apparently, way more than we can include in one blog. Last week, we discussed the disadvantage facing businesses that leave their IT performance up to one

3 Features in Office 365 You’ll Be Surprised You Lived Without!

Tech giants tend to inflate the importance of their latest product releases. However, I’ll give Microsoft its due and say their cloud based Office 365 platform generally lives up to the hype. In fact, if

When Will Your Small Business Get Hacked?

The slogan “it’s not if you’ll be hacked, but when you’ll be hacked” is one we’ve all heard a dozen times. But doesn’t it start to get old after a while? You have a good

Your Patients Get Regular Check Ups, Why Not Your IT?

Over the years, I have been fortunate enough to work with leading healthcare providers and manufacturers throughout the region. What they accomplish is incredible. They make awe-inspiring strides in patient care, pharmaceutical products, diagnostic equipment,