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Top view of a desk

Incorporating co-managed IT into your business strategy

In order to realize the many benefits of co-managed IT, you need to properly incorporate it into your business strategy. To do this, you must properly understand the pressures faced by your in-house IT team so that you can best use co-managed services to free up resources and allow your team to focus on strategic projects.
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(Part 3) 5 questions your vendors are scared you’ll ask

Good MSPs genuinely value the time clients take to explain their business and growth needs. That’s because having that information in hand makes their job easier with better client outcomes.
IT budget

Let's get down to brass tacks about your 2019 IT budget

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Budgets. Whether you love them or hate them, they’re a necessary part of running a successful business. That’s especially true when it comes to your IT budget. Investing in IT is an important priority, especially for small to midsize businesses.
Devices

iPhone, Android or Server?

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It takes all types of people (and devices) to make your organization work well. There’s no judgment here. Not for your staff or for your devices. Instead, we believe everyone and everything just needs proper support. And that’s our job.
General George S. Patton

IT Support as Unique as You

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Your company isn’t like any other company. Your IT support shouldn’t be some cookie-cutter, plug-and-play solution. It should be as unique as your needs. That’s the kind of IT support KME provides.
a person drawing in a notebook about customer services and outsourcing IT

Improve Customer Service by Outsourcing IT

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Discover two reasons why outsourcing IT to a managed services provider could be the best customer service investment you’ll make in 2017.